GRAND DESIGNS — PRIVACY POLICY

Last Modified: September 7, 2026

Purpose

Grand Designs (“Grand Designs,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using granddesignsiowa.com (the “Website”).

This Privacy Policy explains the types of personal information we may collect from you or that you may provide when you visit or interact with the Website, how we collect, use, share, store, and protect that information, and the choices and rights you may have regarding your personal information.

By using the Website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with Grand Designs.

We may collect information that you voluntarily provide when you:

  • Submit a project inquiry, contact form, or other form through the Website;
  • Contact or communicate with us by email or other means;
  • Request, purchase, or receive services;
  • Schedule a consultation or appointment;
  • Enter into an agreement with Grand Designs;
  • Make a payment;
  • Subscribe to email communications or other updates;
  • Provide feedback or a testimonial; or
  • Otherwise interact or do business with Grand Designs.

This information may include:

  • First and last name;
  • Email address;
  • Phone number;
  • Business or organization name;
  • Billing or mailing information;
  • Services you are interested in;
  • Project details, preferences, budget, or timeline;
  • Records and copies of communications with us;
  • Transaction and service information;
  • Testimonials, feedback, or other content you voluntarily provide; and
  • Other information you choose to provide.

If payments are accepted online, payment information may be collected and processed by a third-party payment processor. Grand Designs does not intentionally collect or store complete payment card numbers through the Website unless specifically required for a legitimate business purpose and handled through an appropriate payment-processing system.

Information Collected Automatically

When you visit or interact with the Website, certain information may be collected automatically by the Website or the technology and service providers we use.

This information may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring website or source;
  • Pages viewed;
  • Date and time of visits;
  • General geographic information;
  • Website interactions; and
  • Other technical or usage information.

This information may be used to operate, secure, analyze, and improve the Website and our services.

How We Use Your Information

We may use personal information to:

  • Respond to inquiries and requests;
  • Determine whether Grand Designs may be a good fit for your project;
  • Communicate with prospective and current clients;
  • Provide, manage, support, and improve our services;
  • Prepare proposals, contracts, invoices, and other project or business communications;
  • Schedule consultations or meetings;
  • Process payments and transactions;
  • Maintain client, project, business, tax, and financial records;
  • Provide customer support;
  • Send administrative or service-related communications;
  • Send marketing, promotional, or informational communications where permitted by law;
  • Request or use testimonials or feedback with appropriate permission;
  • Understand Website usage and improve the Website and our services;
  • Maintain the security and integrity of the Website;
  • Detect, investigate, or prevent fraud, misuse, security incidents, or technical problems;
  • Enforce our agreements and protect our legal rights;
  • Comply with applicable laws, regulations, court orders, or other legal obligations; and
  • Carry out other legitimate business purposes consistent with the reason the information was provided.

Where required by applicable law, we process personal information based on an appropriate legal basis, which may include your consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests.

Cookies and Similar Technologies

The Website may use cookies and similar technologies.

Cookies are small data files placed on your computer, phone, or other device when you visit a website. They may be used for essential Website functionality, preferences, security, performance, analytics, and, if implemented, marketing or advertising purposes.

We may use third-party analytics or similar services to help us understand how visitors find, use, and interact with the Website.

You may be able to disable or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of the Website.

If Grand Designs implements advertising, tracking, or other technologies that require additional notice or consent under applicable law, we will update our disclosures and consent mechanisms as appropriate.

Email Communications

If you voluntarily subscribe to marketing emails or other promotional communications from Grand Designs, we may use your contact information to send those communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe instructions included in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending non-promotional communications that may be necessary in connection with an inquiry, project, transaction, agreement, or other business relationship.

How We Share Information

We may share personal information with trusted third-party service providers that assist us in operating Grand Designs and providing our services.

These may include providers of:

  • Website hosting and development services;
  • Website forms and functionality;
  • Analytics;
  • Email and communications;
  • Customer relationship management;
  • Scheduling;
  • Payment processing;
  • Accounting and invoicing;
  • Cloud storage and file sharing;
  • Project management;
  • E-commerce platforms;
  • Security and software services;
  • Contractors or professional service providers; and
  • Other technology or business services reasonably necessary to operate Grand Designs.

These third parties may process information on our behalf or according to their own applicable terms and privacy policies.

We may also disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, court order, subpoena, or legal process;
  • Detect, investigate, or prevent fraud, security incidents, or technical issues;
  • Enforce our agreements or protect our legal rights; or
  • Protect the rights, property, safety, or security of Grand Designs, our clients, Website users, or others.

We do not sell personal information for monetary compensation.

Business Transfers

Personal information may be transferred or disclosed as part of a merger, acquisition, sale, financing, restructuring, dissolution, transfer of assets, or other change involving all or part of Grand Designs or its business.

Any such transfer will be handled in accordance with applicable law.

Third-Party Websites and Services

The Website may contain links to websites, platforms, applications, or services operated by third parties.

Grand Designs does not control and is not responsible for the content, availability, security, terms, or privacy practices of third-party websites or services.

When you follow a link to a third-party website or use a third-party service, the privacy policy and terms of that third party may apply. We encourage you to review those policies before providing personal information.

Information Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes.

These purposes may include:

  • Responding to inquiries;
  • Providing and supporting services;
  • Maintaining client and project records;
  • Maintaining tax, accounting, and financial records;
  • Complying with legal and contractual obligations;
  • Resolving disputes;
  • Maintaining security and preventing fraud; and
  • Enforcing our agreements and protecting our legal rights.

Retention periods may vary depending on the type of information, our relationship with you, and applicable legal or business requirements.

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

Information Security

Grand Designs uses reasonable administrative and technical measures designed to protect personal information from accidental loss and unauthorized access, use, alteration, or disclosure.

The Website uses an encrypted HTTPS connection.

However, no method of transmitting information over the internet or electronically storing information is completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

Please do not submit sensitive information such as passwords, Social Security numbers, banking credentials, or complete payment card information through the Website's general inquiry forms or ordinary email unless specifically requested through an appropriate secure method.

If we become aware of a data breach requiring notification under applicable law, we will provide notification as required.

Your Privacy Rights and Choices

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request information about personal information we maintain about you;
  • Request access to or a copy of your personal information;
  • Request correction of inaccurate personal information;
  • Request deletion of certain personal information;
  • Withdraw consent where processing is based on consent;
  • Object to or restrict certain uses of your personal information; and
  • Exercise other rights provided under applicable privacy laws.

These rights are not absolute and may not apply in every circumstance.

To make a privacy-related request, contact us at hello@granddesignsiowa.com and describe your request.

We may request information reasonably necessary to verify your identity before fulfilling a request. We will respond as required by applicable law.

Children's Privacy

The Website and services offered by Grand Designs are intended for adults and businesses and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through the Website.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at hello@granddesignsiowa.com so that we can take appropriate action.

Visitors Outside the United States

Grand Designs is based in the United States, and the Website is operated from the United States.

If you access the Website from outside the United States, information you provide may be transferred to, processed, or stored in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you live. We will handle personal information in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Website, services, technology, business practices, or legal obligations.

The “Last Modified” date at the top of this page identifies when this Privacy Policy was most recently revised.

When appropriate or legally required, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, comments, or requests regarding this Privacy Policy or Grand Designs' privacy practices, please contact:

Grand Designs
Email: hello@granddesignsiowa.com
Website: granddesignsiowa.com

Please also review our Terms & Conditions of Use.

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